Personalization


Customer Advisor is able to monitor web site customer behavior during web site navigation.


Automatization


Customer Advisor shorts processing time of orders and automates the process of customer service.


Integration


Customer Advisor integrates different communication channels in unified system.


Proactive Engagement


Customer Advisor provides standard contact center systems with proactive customer engagement functionality.


Optimal Growth


Customer Advisor accelerates customer onboarding process, increase sales and reduce the number of shopping cart abandonments.


Operational Efficiency and Proactive Customer Engagement

Bizmatica implements IT and organizational solutions to facilitate business operations, particularly focusing on customer service and operational efficiency. We combine the expertise, many years of experience of our partners and world-class IT solutions, helping our clients become a perfect organization capable of achieving above-average results.

Key product features

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Advantages of proactive engagement technology

[Identification of users on the website]
[Improvement in conversion]
[Identification of the events that may bring to webpage leave]
[Alleviation of stressful situations]
[Transaction finalization and increase of sales]
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We will help you to find out what kind of effects can bring implementation of Customer Advisor. To be satisfied with the result, you will have a chance to test the solution during defined period of time long enough to make a mature decision.